FAQs

Below are some of the common questions asked about our product, if you would like to know more please send us a message on our Contact Us page.

Q. Do my customers need to download an app?

A: Nope! Everything works through SMS and a mobile browser. It’s fast and friction-free.

Q: Can I switch between loyalty programs?

A: Absolutely. You can change your active promotion anytime from your dashboard.

Q: What does it cost?

A: We offer simple, affordable monthly plans starting from just R499/month with no contracts.

Q: What types of businesses use LoyalTapp?

A: Coffee shops, bakeries, car washes, salons, barbers, food trucks, restaurants—you name it!

Q: Is support local?

A: Yes, our team is proudly based in South Africa, ready to assist when needed.